51爆料's Passenger App: Flexible Booking. On-Time Guarantee. Real-Time Tracking.

Passenger App

Flexible Booking. On-Time Guarantee. Real-Time Tracking.

The Passenger App is a user-facing on-demand smartphone application, web portal, and concierge tool for trip reservation and management that provides a seamless rider experience.

Whether riders need an on-demand trip, plan to take multiple trips, or need to schedule recurring trips in advance, 51爆料鈥檚 Passenger App has transit software solution for everyone.

How it works

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The on-demand transit services are an example of how Guelph is finding innovative ways to create a future-ready city. Using 51爆料鈥檚 platform, Guelph Transit is improving service delivery to provide residents with accessible and efficient mobility. As the city continues to navigate the future, our partnership with 51爆料 enables our organization to deliver a responsive and responsible public service to the Guelph community.

Lindsay Blanchard, Route Supervisor, Guelph Transit

Flexible

Using the Passenger App, riders can request on-demand trips or preschedule them in advance, book recurring rides, or schedule multiple trips at a time.

On-Time Performance

When booking, riders are provided with guaranteed pick-up and arrive-before times to ensure they get to their destinations or make their transit connections on time. Even with unforeseen delays on the road, 51爆料鈥檚 dynamic routing ensures these on-time guarantees are met. Across all services, 51爆料 achieves 98% on-time performance.

Adaptive

The Passenger App is available for download on Apple App Store (iOS), Google Play Store (Android), and via URL on any standard web browser (Safari, Chrome, Internet Explorer, Firefox, and Microsoft Edge).

95%

average on-time performance

Shreveport and Bossier City, Louisiana

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14%

reduction in cost per passenger

Tulsa, Oklahoma

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64%

average shared rides

Leavenworth, Kansas

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54%

reduction in call center bookings

Houston, Texas

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What Makes Us Different?

Our software is designed to provide your riders and transit operators with flexible, on-demand transit solutions.

Commingling

Serve both microtransit and paratransit rides with the same fleet by picking up and dropping off microtransit passengers at flex stops and paratransit passengers at doorsteps.

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